
Help CenterGet Answers
Get Answers
You Need
Find clear answers about borrowing, collateral, repayments, and managing your loan—so you can make informed decisions and stay in control at every stage.
Help Articles
Support Categories
Browse guidance for every stage of your loan—from getting started and pledging collateral to managing repayments and understanding risk.
- How an Arvexo Loan Works, Step by Step
The crypto-backed loan in five steps: set terms, apply, transfer collateral, receive funds, repay and release. Covers LTV, interest and liquidation.
- How Can I Track My Loan Application?
Where to see the status of an Arvexo loan request, what each stage means, and how long each typically takes.
- What Happens After I Submit a Loan Request?
The review steps after you submit a loan request at Arvexo, how you are updated, and when to transfer collateral.
- Who Can Apply for an Arvexo Loan?
Eligibility for an Arvexo loan: age, residency, identity verification, accepted collateral, and the $5,000 minimum.
- Can I Apply as a Business or Institution?
How companies, funds and institutions apply for an Arvexo loan: entity verification, documents required, and how larger facilities are quoted.
- How and When Are Loan Funds Disbursed?
When Arvexo sends loan funds after collateral is confirmed, which payout methods are available, and what can delay a disbursement.
- How Is Interest Calculated on My Loan?
Interest accrues daily on the outstanding principal and is billed monthly. The formula, a $50,000 example, and how a 31-day month differs.
- Is Arvexo Available in My Country?
Where Arvexo loans are available, which countries and US states and Canadian provinces are excluded, and how residency is verified.
- What Are the Minimum and Maximum Loan Amounts?
Arvexo loans start at $5,000. How larger facilities are reviewed, and how the minimum interacts with collateral value and LTV.
- Which Loan Terms Are Available?
Loan terms available at Arvexo, how term affects total interest, and what to check about extension and early repayment before choosing.
- Can I Add Collateral During My Loan?
Yes. How to add collateral to an open Arvexo loan, when the deposit is credited, and how the top-up lowers your loan-to-value ratio and margin-call risk.
- Can I Withdraw Excess Collateral?
When a price rise lets you withdraw part of your collateral, how the request works, and how a withdrawal raises your LTV again.
- How Arvexo Uses Your Loan-to-Value (LTV)
Loan-to-value (LTV) is your loan balance divided by collateral value. The formula, a worked example, and the margin-call and liquidation levels.
- How Do I Transfer Collateral to Arvexo?
Step-by-step transfer of collateral to your Arvexo custody address, confirmations required, network fees, and common mistakes to avoid.
- Which Digital Assets Can I Use as Collateral?
Arvexo accepts BTC, ETH, SOL, BNB and HYPE as collateral, each with its own LTV ceiling. Also: the assets not accepted and why.
- Can I Extend or Refinance My Loan?
Whether an Arvexo loan can be extended or refinanced at maturity, when to ask, and what changes to rate, term and collateral to expect.
- Can I Repay My Loan Early?
Early repayment at Arvexo: how to request a payoff quote, what it includes (principal, accrued interest, any fee), and when collateral is released.
- How Do Repayments Work?
Arvexo loans are interest-only: monthly interest, principal at maturity, accepted payment methods, and how partial repayments reduce the balance.
- What Happens If I Miss a Payment?
A missed interest payment at Arvexo: unpaid interest is added to the balance, LTV rises, and continued non-payment can lead to liquidation.
- When Is My Collateral Released?
When and how collateral returns to your wallet after full repayment, the network fee, and what happens to any collateral left after a liquidation.
- How Do I Keep My Account Secure?
Account security at Arvexo: identity verification, session controls, recognising phishing, and what to do if you see an unknown sign-in.
- How Do I Update My Email or Password?
How to change your email, payout details and personal information in your Arvexo account, and which changes need re-verification.
- How Is My Collateral Stored and Protected?
Where collateral sits during an Arvexo loan: Ledger and Cobo Custody, segregated wallets, no lending out, and what you can verify on-chain.
- Why Do I Need to Verify My Identity?
Why identity verification is required before borrowing, what documents are accepted, how long it takes, and how your data is protected.
- How Can I Reduce the Risk of Liquidation?
Practical ways to keep an Arvexo loan clear of liquidation: a lower starting LTV, alerts, a top-up plan, and partial repayments.
- How Does Liquidation Work?
What happens when LTV reaches the liquidation threshold: which collateral is sold, how proceeds are applied, fees, and what remains yours.
- What Is a Margin Call?
A margin call is a request to restore your LTV by adding collateral or repaying principal. Thresholds per asset, notice, and response window.
- Which LTV Thresholds Trigger Notifications?
The LTV levels at which Arvexo alerts you: warning, margin call and liquidation, per asset, and how notifications are delivered.
FAQ
Popular Questions, Answered
Quick answers to the questions borrowers ask most often.
A crypto-backed loan lets you borrow funds by using eligible digital assets as collateral. Your assets remain pledged for the duration of the loan and are released once the outstanding balance, interest, and any applicable fees are repaid.
Arvexo currently accepts BTC, ETH, SOL, BNB and HYPE. Each asset has its own maximum loan-to-value ratio, which is shown in the loan calculator and confirmed in your final terms.
LTV compares the amount you borrow with the market value of the collateral you pledge. Borrowing $50,000 against $100,000 of collateral is a 50% LTV. A lower LTV leaves more room for price movements before any action is required.
Your LTV rises. We notify you when it reaches a warning threshold so you can add collateral or repay part of the balance. If the position is not restored and your LTV reaches the liquidation threshold, part or all of the collateral may be sold to cover the loan.
Yes. You can repay part or all of the outstanding balance at any time from your dashboard. Any applicable early repayment fee is shown in your payoff quote before you confirm.
Once the loan balance, accrued interest and any applicable fees are repaid in full, your collateral is released and can be withdrawn to a wallet of your choice, typically within one business day.

Unlock Value From Your Crypto — Without Selling It
Explore an estimate in minutes, or speak with our team about your borrowing needs.